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rookie



Posts : 3
Join date : 2009-08-28
Location : sydney

PostSubject: repairs   Tue Sep 01, 2009 3:46 pm

Hi my name is Rookie, and I have just joined this club. I actually hope to come on a ride one day when I get my new bike back. I wrote in about customising and those thankful tips I'll put into practice, but about six weeks ago I had an accident the bike was 13 days old (in my ownership) and I took it straight back to the dealership that I bought it off, but between hiccups from the assessor and every other hinderance and eventually the parts got ordered and since then the parts have been "on back order" how long can you expect kawasaki to delay some orders. Is there someway that i can call, or email without alerting the mechanic, because he is probably getting pissed with me, cause as expected I am running out of patience.
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Spock900



Posts : 146
Join date : 2009-02-25
Age : 45
Location : Sydney, Australia

PostSubject: Re: repairs   Wed Sep 02, 2009 12:37 am

Hey Rookie. Sorry to hear about you having an accident. Hopefully not too much damage to yourself?

For parts delivery, it can take quite a awhile for any two wheel manufacturer/repairer to get parts in. I would guess about 4-6 weeks in some cases, I know it sounds ridiculous. I remember a mate with a Vespa waiting 2.5 months for parts to come from Italy, could have swum over and got them faster!

How long have you been told it will take?
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rookie



Posts : 3
Join date : 2009-08-28
Location : sydney

PostSubject: Re: repairs   Wed Sep 02, 2009 6:23 am

well initially they told me 4-6 weeks, then after 3 weeks I really had a go, and found out they hadn't even got permission to proceed with the repairs, then a week later they told me i was waiting on four parts which had just been ordered and it would be another four to six weeks. and i have also been told it could be another three months on top, if the parts do not arrive.

but as for the injuries, all i really hurt was my knee and wrist but have had physio and good as new, the funny thing i was more worried about the bike, seems like i healed faster
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Spock900



Posts : 146
Join date : 2009-02-25
Age : 45
Location : Sydney, Australia

PostSubject: Re: repairs   Wed Sep 02, 2009 7:21 am

That delay on approval would frustrate me as well. As it is an insurance job that could have delayed the approval process, insurance companies generally don't care if it doesn't affect them in anyway.

When I had a problem with my seat and a faulty indicator they looked at the bike, took some pics and sent to Kawasaki for approval. Had a response in a few days and they got the parts in within a week or two. Whole new seat and new indicator, fitted under warranty.

What parts are you waiting on and which dealer is it if you don't mind me asking?
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MrKruser
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Posts : 474
Join date : 2009-02-15
Age : 48
Location : Sydney, Australia

PostSubject: Re: repairs   Wed Sep 02, 2009 2:49 pm

Sorry about the accident and I hope you get the problem sorted soon.

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Kruser
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aj1249

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Posts : 413
Join date : 2009-04-02
Age : 48
Location : Wyong

PostSubject: Re: repairs   Thu Sep 03, 2009 12:19 pm

Hey Spocky you would have friends with vespa's wouldnt you lol!

Aj
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Spock900



Posts : 146
Join date : 2009-02-25
Age : 45
Location : Sydney, Australia

PostSubject: Re: repairs   Fri Sep 04, 2009 12:45 am

Don't forget who mostly rides Vespa's AJ! Wink
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aj1249

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Posts : 413
Join date : 2009-04-02
Age : 48
Location : Wyong

PostSubject: Re: repairs   Fri Sep 04, 2009 1:16 am

Iknow Iknow but i'm married mate so no good to me. But just a thought bring some along on a ride would/could be a good perv

Aj
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